Support

We're here to help.

Find quick answers, or reach out to our support team for help with assessments, orders, shipping, provider review, or your account.

Assessment questions

Need help completing your assessment? We can walk you through it.

Orders

Questions about your order status, changes, or cancellations.

Shipping

Track your shipment or learn how discreet shipping works.

Provider review

Learn what to expect from your provider review and timelines.

Account help

Reset your password, update info, or manage your account.

Contact us

Email support@urmeds.com and our team will follow up.

Get started

Take the first step today.

Completing an assessment does not guarantee treatment. A licensed provider will determine whether treatment options are medically appropriate. If you are experiencing a medical emergency, call 911 or seek emergency care.